FAQs

How does Plug’n’Play mode work with QuickQ and lighting fixtures?

QuickQ consoles support RDM, which will allow the console to discover and patch RDM compliant fixtures such as the CHAUVET Professional range without the user needing to manually address and set the mode for every fixture.

How many fixtures or lights can I control with QuickQ?

QuickQ consoles don’t have a hard fixture limit, the number of universes determines how many channels can be used. For example: QuickQ 20 supports 2 universes giving 1024 channels. That could be 1024 x dimmer channels, 341 x 3 channel RGB LED fixtures, 64 x 16 channel moving lights or any mix of fixtures totaling 1024 control channels in total.

How does QuickQ connect to my fixtures/lights?

QuickQ consoles have 5-pin DMX port(s) on the consoles for direct connection to fixtures. QuickQ also support DMX over Ethernet protocols such as ArtNet, Streaming sACN and Pathport using the network port on the rear of the console. Universes can be output on either the DMX port and/or over ArtNet up to the total number of universes supported by the console.

Will my MagicQ show file work with QuickQ?

MagicQ and QuickQ show files are compatible, so a file built within MagicQ could also be run on QuickQ and vice versa. When MagicQ show files are loaded into QuickQ the number of universes and fixtures and the feature set is reduced. Files saved from QuickQ will not retain the original MagicQ extra features.

Does QuickQ support all of the same software features and functions of MagicQ?

No, QuickQ is designed to be quick, simple and easy to use for novice users and therefore the more advanced features of MagicQ are not available.

How do I connect my tablet/phone to a QuickQ console?

QuickQ consoles have an in-built WIFI adapter avoiding the need for external devices such as switches or routers. Tablets and phones can easily be linked by connecting to the console using the QuickQ app QR code.

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